FULL-TIME EMPLOYEE IN THE OFFICE FOR LANGUAGE COURSES AND EXAMS

The GOETHE-INSTITUTE SAUDI-ARABIA, based in Riyadh, is looking for a dedicated FULL-TIME OFFICE EMPLOYEE FOR LANGUAGE COURSES AND EXAMS with immediate effect for a limited period of two years (full-time, with the possibility of extension).

In this position, you will work directly with the Head of Language Courses and Examinations in expanding and promoting the language course and examination programmes offered by the Goethe-Institut Saudi Arabia, applying your experience in sales and customer contact.

What to expect:
  • You proactively seek out new target groups for language courses and exams
  • You will  provide advise customers of language courses and examinations as well as course participants in courses for adults, young people and children
  • You will be involved in enrolment, online registration and complaints management
  • You will manage all participant data in in-house software, issue certificates of attendance and enter final course work and grades electronically
  • You will ensure that the enrolment process runs smoothly and be responsible for appointment management
  • You will work closely with the finance department to collect and invoice course and examination fees and check cash logs, cash journals and booking confirmations in in-house software
What you bring with you:
  • Experience with and affinity for sales and customer contact
  • Very good knowledge of Arabic and English and good written and spoken German
  • High level of communication skills in customer contact, also in conflict situations
  • Experience in dealing with different target groups
  • Ability to work in a team, flexibility and independence
  • Good IT skills with Office applications and the willingness to quickly familiarise yourself with relevant programmes and in-house systems
  • Organisational skills
  • Willingness to work flexibly, including at weekends
  • Additionally for non-Saudi nationals: work permit for Saudi Arabia (Iqama)
What we offer:
  • Full-time employment on the basis of an employment contract in accordance with local law
  • Varied tasks and continuous professional development in one of the largest organisations in the language and culture sector worldwide
  • Collegial and family-friendly atmosphere in the workplace
  • Regular training in Germany, Saudi Arabia, the region and digitally
  • Flexible and results-orientated work

Please send your application to jobs-goetheksa@goethe.de . Please attach:

- Letter of motivation (English and Arabic or German)
- Curriculum vitae in tabular form (English and Arabic)
- Photocopy of the passport and, if applicable, the Iqama/residence permit for Saudi Arabia
- Certificates (with translation into German/English if necessary)
- Language certificates
- References/letters of recommendation from previous employers

Please note: An application with incomplete documents cannot be considered in the application process.

We look forward to receiving your application!