1. General Requirements
Course participants must be at least 16 years of age.
2. Terms of Payment
2.1. Course fee must be paid in cash (VND) in advance of the beginning of course. If full payment is not received in time, the participant loses the right to attend class.
2.2. Registration for our classes begins
2 weeks before the course begins and ends when the available places are filled.
3. Course fees
3.1. The contractually binding fee is the fee stated in the price list current at the time of application.
4. Cancellation and refunds
4.1. Withdraw before the course starts and then still possible within the first ten lessons. After 10 lessons no refund is possible. The processing fee for withdrawal is
20% of course fee.
4.2 Cancellations must be submitted in writing. The date of cancellation shall be the date of receipt at the Goethe-Institut.
5. Course level assignment / class size
5.1. Placement in course levels is based on the placement test conducted at the Goethe-Institut.
5.2. Our courses have 18 participants. If enrolments are insufficient on the starting date, we reserve the right to cancel or postpone the course. In this case we will offer the participants the opportunity to move to another course or to receive a full refund of the course fee. We regret that we can only conduct courses that have the minimum number of participants by the end of the enrolment period. To avoid cancellations of courses that would have taken place if participants had enrolled in time, we advise students in their own interests to register before the deadline.
6. Responsibilities of participants
Participants are obliged to comply with the course rules and house rules applicable to the Goethe-Institut.
7. Liability of the Goethe-Institut
The liability of GI and its staff is limited to intent and gross negligence. GI also accepts no liability for the cancellation of its services due to force majeur (e.g. natural disasters, fire, floods, war, official orders and all other circumstances beyond the control of the contractual parties).
